Established in the year 2015, Funride Toys is an ISO-certified kid’s toy manufacturing company located in Delhi and is a sister concern of Dash, which has been in the toy manufacturing business since 1980. Toys are an integral part of childhood and a true source of happiness and joy. It is synonymous with playtime and hence, our goal is to make every child’s playtime more innovative and stimulating. Our products are designed to fulfill all the needs of your child and are essentially vital in skill development.

If you have any questions or need assistance, you can reach out to our customer support team via:

• Email: customercare@funridetoys.com

• Phone: +91 7703811203

We are here to help with any queries regarding orders, products, or general information!

At Funride Toys, we offer a wide range of high-quality toys designed to bring joy and stimulate development in children. Our product range includes:

• Trikes

• Scooters

• Ride-on Cars

• Walkers

• Swings

• Ride-on & Rockers

• Baby & Maternity products

And much more! Our toys are thoughtfully crafted to enhance playtime and support the growth and development of children across various age groups.

At Funride Toys LLP, safety is our top priority. We ensure that every toy meets the highest international safety standards and certifications, so parents can have complete confidence in our products. Our toys are certified for safety and quality through:

• ISI (Indian Standards Institute): Our toys meet the stringent safety standards set by the Bureau of Indian Standards (BIS), ensuring they are free from harmful chemicals, durable, and safe for children across India.

• EN71 (European Toy Safety Directive): Complying with European Union safety guidelines, our toys are tested for mechanical, chemical, and flammability safety.

• CE (Conformité Européenne): This marking ensures our toys meet European health, safety, and environmental protection standards, making them safe for children in the EU.

• G-Mark (Gulf Conformity Mark): Our products meet regulatory safety standards for the Gulf Cooperation Council (GCC) countries, ensuring high-quality toys for this region.

• 3R (Reduce, Reuse, Recycle): We are committed to sustainability, and our 3R certification emphasizes reducing waste, reusing materials, and promoting recycling practices.

We’re proud to deliver toys that not only entertain but also protect and support the safety and well-being of your child.

At Funride Toys, we offer a wide range of toys designed for different age groups to support your child's development at every stage. Here's a breakdown of our products by suitable age ranges

1. Trike: 2 years +  

2.  Ride On: 1 year +           

3.  Walker: 9 months +   

4.  Baby & Maternity: 2 months + (for newborns; no BIS sticker used as per guidelines)

5. Scooter: 2 years +

6. Car: 1 year +   

7.  Swings: 2 years +  

8.  Rocker : 1 year + 

Our products are crafted to suit specific developmental stages, ensuring both safety and enjoyment for children as they grow.

Placing an order on our D2C website is quick and easy! Follow these steps:

1. Browse Products: Explore our wide range of toys and select the ones you'd like to purchase.

2. Add to Cart: Once you've chosen your items, click the "Add to Cart" button.

3. Review Your Cart: Click on the shopping cart icon to review your selected items.

4. Proceed to Checkout: When you're ready, click the "Checkout" button.

5. Enter Shipping Information: Provide your delivery address and contact details.

6. Choose Payment Method: Select your preferred payment method.

7. Complete Your Order: Confirm your order and proceed with the payment. You'll receive a confirmation email with your order details shortly after.

At Funride Toys, we aim to provide a seamless and secure payment experience through Razorpay, which supports a wide range of payment methods. You can choose the option that best suits you from the following:

1. Credit/Debit Cards

We accept all major credit and debit cards, including Visa, MasterCard, Maestro, and American Express.

2. Net Banking

Pay securely through your bank using net banking. Razorpay supports transactions from most major banks across India.

3. UPI (Unified Payments Interface)

Easily make payments through UPI apps such as Google Pay, PhonePe, BHIM, and others for a quick and hassle-free checkout experience.

4. Digital Wallets

Razorpay supports payments through popular digital wallets like Paytm, Mobikwik, and Freecharge, allowing for fast, secure transactions.

With Razorpay’s secure gateway, you can shop with confidence, knowing your payment details are safe and protected.

Using a coupon or discount code on our website is simple! Just follow these steps:

1. Select Your Products: Browse through our website and add the desired items to your shopping cart.

2. View Your Cart: Once you're ready to checkout, click on the shopping cart icon located at the top right corner of the page.

3. Apply the Coupon Code:

On the cart page, look for the field labeled "Coupon Code" or "Discount Code."

Enter your code exactly as it appears (make sure to check for any spaces or special characters) and click on the “Apply” button.

4. Verify Discount: After applying the code, you should see the discount reflected in your order summary. If the code is valid, the discount will be deducted from your total amount.

5. Complete Your Purchase: Proceed to enter your payment and shipping details, then finalize your order.

Important Notes:

• Validity: Make sure your coupon code is still valid and applicable to the products in your cart. Some codes may have expiration dates or specific conditions.

• One Code at a Time: Only one coupon code can be applied per order.

• Exclusions: Some products or categories may be excluded from discounts. Please check the terms of the coupon for any restrictions.

If you encounter any issues while applying your coupon code, please feel free to reach out to our customer support team at customercare@funridetoys.com for assistance!

Delivery times can vary depending on your location. Here are our typical delivery timeframes for domestic orders:

• Within India:

Standard Shipping: 7-12 business days

Please note that these timeframes are estimates and may vary during peak seasons or due to unforeseen circumstances.

Yes! Once your order is shipped, you will receive an email containing your tracking number and a link to track your order. You can also find the tracking information in your order history on our website. Simply enter your tracking number on the courier’s website to get real-time updates on your shipment’s status.

If you have any further questions regarding shipping and delivery, please don’t hesitate to contact our customer service team at customercare@funridetoys.com!

Yes, you can cancel your order before it is shipped. Once the order has been dispatched, cancellations will not be possible.

To place a bulk order, please fill out our Bulk Enquiry Google Form. This will allow us to gather the necessary details about your requirements and get back to you with the best options available.

https://forms.gle/u3PmejFn8S4CdPmP9

Yes, we do offer discounts for bulk orders! However, these discounts are handled on a case-by-case basis. Once we receive your inquiry through the Google Form, our team will assess your order and provide you with the applicable discount information.

The processing time for bulk orders typically ranges from 5-10 business days, depending on the specifics of the order and stock availability. Once processed, shipping times will follow our standard delivery schedule.

If you have any further questions or require additional information, please fill out the Bulk Enquiry Google Form, and we’ll be happy to assist you!

Proper care and maintenance of your toys can help ensure their longevity and safety. Here are some general guidelines for cleaning and maintaining our products:

• Regular Cleaning: Clean toys regularly with a damp cloth or sponge. Use mild soap and water for cleaning. Avoid using harsh chemicals or abrasive cleaners, as these can damage the surface and finish.

• Drying: After cleaning, allow the toys to air dry completely before storing them. Ensure they are placed in a well-ventilated area to prevent moisture buildup.

• Storage: Store toys in a cool, dry place away from direct sunlight to prevent fading and warping. Keep toys in their original packaging or a designated storage container to protect them from dust and damage.

• Safety Checks: Regularly inspect toys for any signs of wear and tear, such as loose parts or broken pieces. If you notice any issues, discontinue use and contact our customer service for assistance.

• Specific Instructions: Some toys may have specific care instructions provided in the product packaging or on the website. Always refer to these instructions for the best care practices.

By following these guidelines, you can help ensure that your toys remain safe and enjoyable for your little ones for years to come!

If you have any further questions about product care or maintenance, please feel free to reach out to our customer service team!

We value your feedback and strive to improve our products and services continually. To share your thoughts, please fill out our Customer Feedback Form. Your insights are crucial in helping us enhance your shopping experience.

https://forms.gle/nqy53decpcaZ98L97

Your feedback will be reviewed by our team to identify areas for improvement and to recognize outstanding service. We may also use your feedback to enhance our products and services, ensuring we meet your needs and expectations.

Yes, your feedback can be submitted anonymously through the feedback form. If you would like us to follow up with you, please include your contact information in the form.

We  review customer feedback on a regular basis to ensure we are continually improving our offerings. Your voice matters, and we take your suggestions seriously!

If you have any questions or need further assistance, please feel free to reach out to our customer service team!

Yes, we offer installation videos for many of our products to ensure that you can set them up correctly and safely. These videos are designed to guide you step-by-step through the installation process.

You can find the installation videos on the product pages of our website. Simply navigate to the specific product you're interested in, and look for the "Installation Videos" section. Alternatively, you can check our YouTube channel for a comprehensive library of installation tutorials.

Yes, our installation videos are created with user-friendliness in mind. They feature clear visuals and concise instructions to help you easily understand each step of the installation process.

If you encounter any issues while installing your product, please refer to the installation video for guidance. If you still have questions or need assistance, feel free to contact our customer service team at e.commerce@funridetoys.com, and we will be happy to help you!

Absolutely! We welcome your feedback on our installation videos. If you have suggestions for improvement or specific topics you would like us to cover in future videos, please let us know through our Customer Feedback Form.

If you have any further questions regarding product installation or need additional support, don’t hesitate to reach out!